INNGuru Suite
Software for the hotel front desk, housekeeping and owners.
ID scanning, paperless registration, housekeeping with photo proof, key cards and guest recognition, built by a team that has worked alongside hotels for decades.
INNGuru makes software for hotels. IDGuru scans every guest's ID, uses AI to flag fake IDs, and alerts you to do-not-rent guests. SignGuru replaces the paper registration card with a signed digital one. HKGuru runs housekeeping and maintenance with photo proof of every cleaned room. LockGuru makes key cards straight from your PMS. FaceGuru recognizes guests by face.
Each one solves a problem hotels face every day: fraud, lost paperwork, guest complaints, key card mistakes and chargebacks. They are built to work together.
Our Products
ID & Passport Scanning
IDGuru provides real-time ID and passport scanning with AI-based fake ID detection, instant DNR alerts, and robust chargeback protection. It integrates seamlessly with 35+ PMS platforms to streamline check-in while enhancing guest security and minimizing fraud risks.
Visit IDGuru.net →Paperless Registration
SignGuru digitizes your front desk with 100% paperless guest registration, credit card authorization, and hotel policy agreements. It's fully compliant, tamper-proof, and court-admissible. Hotels can showcase their property with customizable hotel photo slideshows. Signed documents are securely stored in local storage or private cloud, ensuring access for future disputes. Now supporting 20+ PMS integrations.
Visit SignGuru.net →Housekeeping & Maintenance
HKGuru runs the hotel's whole housekeeping day. The front desk sees every room live on one board, housekeepers work from a simple phone app in English or Spanish, and every cleaned room has photo proof with the time it was taken, ready the moment a guest complains.
Key Card Automation
LockGuru automates key card creation straight from your PMS. Supporting 15+ major lock brands and 20+ PMS platforms, it enables fast, accurate, and secure room access at scale. This automation eliminates all human errors as key data flows directly from your PMS, ensuring consistency and reducing manual mistakes. It also offers full reconciliation between PMS and lock key generation to prevent discrepancies and eliminate potential fraud.
Ask about LockGuru →Guest Recognition
FaceGuru powers guest identification through facial recognition, ideal for tracking guest history, DNR alerts, and preventing fraud. Includes cash transaction alerts and secure video clip access. It also supports hotel self check-in without relying on remote agents or kiosk hardware. Each guest check-in is recorded with an individual video clip, saving valuable audit time during disputes or compliance reviews.
Ask about FaceGuru →Guest records in your AI assistant
Your chargeback response, from one sentence.
Ask your own Claude or ChatGPT about the guests your hotels scanned with IDGuru and signed in with SignGuru. Name the guest and get the stay, the ID scan, the signed registration card and a chargeback response packet ready for the bank, without calling the front desk.
I received a chargeback for John Smith. Please prepare a strong response.
Found John Smith: checked in March 3 for two nights, ID scanned and registration card signed. Anything else to add, like damage photos?
Chargeback response
INNGuru is an independent, privately owned hospitality technology company. Our senior engineers bring over 85 years of combined experience in hotel software and have worked alongside hotels for decades. That is why our products fit the realities of the front desk and the rest of the hotel.
All INNGuru products (IDGuru, SignGuru, HKGuru, LockGuru, FaceGuru and INNGuru Connect) are developed 100% in-house. With no outside investors, we answer only to the hotels we serve, and we build for their performance, privacy and control.
We believe in craftsmanship, not shortcuts. For more details or inquiries, reach out at info@INNGuru.net.
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