INNGuru | Smart Hotel Tech

Welcome to INNGuru

INNGuru makes software for the hotel front desk. IDGuru scans every guest's ID, uses AI to flag fake IDs, and alerts you to do-not-rent guests. SignGuru replaces the paper registration card with a signed digital one. LockGuru makes key cards straight from your PMS. FaceGuru recognizes guests by face.

Each one solves a problem front desks face every day: fraud, lost paperwork, key card mistakes and chargebacks. They are built to work together.

Our Products

IDGuru

IDGuru provides real-time ID and passport scanning with AI-based fake ID detection, instant DNR alerts, and robust chargeback protection. It integrates seamlessly with 35+ PMS platforms to streamline check-in while enhancing guest security and minimizing fraud risks.

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SignGuru

SignGuru digitizes your front desk with 100% paperless guest registration, credit card authorization, and hotel policy agreements. It’s fully compliant, tamper-proof, and court-admissible. Hotels can showcase their property with customizable hotel photo slideshows. Signed documents are securely stored in local storage or private cloud, ensuring access for future disputes. Now supporting 20+ PMS integrations.

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LockGuru

LockGuru automates key card creation straight from your PMS. Supporting 15+ major lock brands and 20+ PMS platforms, it enables fast, accurate, and secure room access at scale. This automation eliminates all human errors as key data flows directly from your PMS, ensuring consistency and reducing manual mistakes. It also offers full reconciliation between PMS and lock key generation to prevent discrepancies and eliminate potential fraud.

Ask about LockGuru

FaceGuru

FaceGuru powers guest identification through facial recognition, ideal for tracking guest history, DNR alerts, and preventing fraud. Includes cash transaction alerts and secure video clip access. It also supports hotel self check-in without relying on remote agents or kiosk hardware. Each guest check-in is recorded with an individual video clip, saving valuable audit time during disputes or compliance reviews.

Ask about FaceGuru

New

INNGuru Connect

Your chargeback response, from one sentence.

Ask your own Claude or ChatGPT about the guests your hotels scanned with IDGuru and signed in with SignGuru. Name the guest and get the stay, the ID scan, the signed registration card and a chargeback response packet ready for the bank, without calling the front desk.

Works with the IDGuru and SignGuru you already have
Your guest records stay at your hotel. No guest record is stored in the cloud
Sign in with your email. No password

Visit connect.innguru.net Call +1 (866) 767-2771

Example: a hotel owner asks their assistant

Chargeback notice.pdf

I received a chargeback for John Smith. Please prepare a strong response.

Found John Smith: checked in March 3 for two nights, ID scanned and registration card signed. Anything else to add, like damage photos?

Chargeback response

Prepared for the issuing bank

Exhibit AGuest ID, front and back, scanned at check-in
Exhibit BSigned registration card with your terms
Exhibit CAdditional evidence and notes

About Us

INNGuru is an independent, privately owned hospitality technology company. Our senior engineers bring over 85 years of combined experience in hotel software and have worked alongside hotels for decades. That is why our products fit the realities of the front desk.

All INNGuru products (IDGuru, SignGuru, LockGuru, FaceGuru and INNGuru Connect) are developed 100% in-house. With no outside investors, we answer only to the hotels we serve, and we build for their performance, privacy and control.

We believe in craftsmanship, not shortcuts. For more details or inquiries, reach out at info@INNGuru.net.